Effective Date: January 15, 2026
Welcome to JamiiFund Digital Solutions ("JamiiFund", "we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains in detail how we collect, use, store, share, and protect your personal information when you use our website, mobile application, and digital fundraising services (collectively, the "Services").
Please read this policy carefully to understand our practices regarding your personal data and how we will treat it. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.
We collect various types of personal data to provide and improve our Service. We have grouped them together as follows:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To register you as a new customer, process your donations or fundraising campaigns, and manage payments.
To notify you about changes to our terms or privacy policy, and to ask you to leave a review or take a survey.
To verify your identity (KYC), prevent fraud, and ensure the security of our platform and your funds.
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.
We may have to share your personal data with the parties set out below for the purposes set out in Section 2:
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for ten (10) years after they cease being customers for tax and legal purposes in Tanzania.
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Request a copy of the personal data we hold about you.
Correct incomplete or inaccurate data we hold about you.
Ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Object where we are relying on a legitimate interest and there is something about your situation which makes you want to object.
Ask us to suspend the processing of your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them). You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
If you have any questions about this privacy policy or our privacy practices, please contact us:
JamiiFund Digital Solutions, Dar es Salaam, Tanzania